We spend a lot of time monitoring our internal networks. Obviously, this is where we have the most tools at our disposal and where our actual responsibility lies. But, to provide good service to our customers and/or end users we also need to be aware of what is happening at our Internet providers and above. If you have global services then I recommend you monitor the submarine cables as well. For example, this was the latest submarine cable damage that impacted regions in Africa.
Performance monitoring is two-fold. There is proactive performance monitoring and reactive investigation. The majority of my posts and case studies reflect the latter. This post is more related to the former. Services on premise typically rely on SLAs, NetFlow, scripts, synthetic transactions and more to provide monitoring and alerting. While some of this is possible in the cloud to keep track of specific pieces, you first need a good foundation by knowing if the underlying technology by your cloud provider is operating as expected.